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New Students + Clients: How to Get Started

Welcome! We’re so excited to have you come to join the Emerge community. Please read below for some basic information on how to prepare for your 1st visit, FAQs that will definitely debunk any anticipations, and studio etiquette guidelines to ensure your experience is full of bliss!

WHO Can Come to the Studio?

Anyone and everyone!

YOGA & FITNESS CLASSES:

  • We welcome all individuals, regardless of age or experience level, to join our diverse range of regularly scheduled yoga and fitness classes. Our classes are carefully designed to be inclusive and dynamic, catering to adults of all abilities.
  • For those seeking personalized attention and tailored sessions, we recommend booking private lessons. These one-on-one sessions provide dedicated guidance to help you achieve your specific wellness goals.
  • Additionally, we offer private solo and group sessions for individuals of all ages, allowing customization to meet the unique needs of different age groups.

THERAPEUTIC SERVICES:

At Emerge, our holistic wellness facility offers a wide array of therapeutic treatments to support your well-being, including:

  • TUNE Bed: Experience the soothing combination of sound, vibration, and gentle infrared heat in our TUNE Bed. Suitable for all ages, this state-of-the-art therapeutic device promotes relaxation and rejuvenation for both the body and mind.
  • Infrared Sauna: Detoxify and relax with our infrared sauna, which uses gentle infrared light to directly heat your body, helping to release toxins and promote improved circulation.
  • Amethyst Biomat: Find comfort and relief as the Amethyst Biomat’s gentle heat relaxes muscles and promotes a sense of well-being, enhanced by negative ions and amethyst crystals.
  • EESystem: Restore balance and harmony within your body, mind, and spirit with our non-invasive EESystem, utilizing subtle energy frequencies to reduce stress and enhance vitality.
  • Massage Therapy: Our skilled massage therapists offer various techniques to address your specific needs, providing relaxation, pain relief, and improved flexibility.
  • Acupuncture: Experience the ancient healing practice of acupuncture, using fine needles to stimulate energy flow and support overall balance and well-being.

Please note that while some therapies may be suitable for minors, parental consent is required for individuals under 18 years of age to ensure their safety and comfort during the sessions.

If you have any further inquiries or wish to explore any of our services in-depth, feel free to reach out to our knowledgeable staff, and we’ll be delighted to assist you.

WHAT Do I Need to Bring?

When coming to our studio, we recommend bringing the following items:

  • Yourself: Just bring yourself with a positive attitude and a willingness to explore and experience our classes and therapies. Our studio is a welcoming space for everyone, and we’re excited to have you join us.
  • Water Bottle: Staying hydrated is essential during physical activities, and we encourage you to bring a water bottle with you. We have structured water available at the studio, and if you prefer, we also offer glass bottles for purchase. Additionally, free paper compostable cups are available if needed.
  • Yoga Mat (optional): We provide yoga mat rentals for $2 at the front desk, but if you have your own mat, feel free to bring it along. Using your personal mat can add to your comfort and familiarity during yoga and fitness classes.

  • Yoga Props (optional): We have some yoga props available for borrowing if needed. However, we encourage participants to bring their own if they have them, as it allows for a more personalized practice.

  • Towels (for sauna sessions): For our infrared sauna sessions, we provide one large and one small towel to line the sauna during use. If you plan to use the facilities after your sweat session, we recommend bringing an extra towel and any personal supplies you may need.

  • Shower Supplies: Showers are available in the men’s and women’s bathrooms, complete with soap, shampoo, and conditioner. We proudly offer Young Living products, which are natural and organic, free from harmful chemicals. Feel free to use these high-quality products for a refreshing post-session shower.

  • Locker Usage: We offer lockers to store your personal belongings during your visit. It’s important to use lockers to avoid safety hazards and to maintain a clutter-free space for instructors and participants. Please note that personal belongings, excluding water and props, should either be left at home or stored in a locker.

  • Valuables: We recommend leaving valuables at home or in your car if you’re uncomfortable parting with them during your visit. While we strive to provide a safe environment, we cannot be responsible for lost items.

We want your experience at our studio to be enjoyable and stress-free. By bringing these items, you’ll be well-prepared to fully engage in our classes and therapeutic treatments. If you have any additional questions or need further assistance, please don’t hesitate to ask our friendly staff. We look forward to having you here!

WEAR What?

At Emerge, we want you to feel comfortable during your sessions. Here are some dress code guidelines for different activities:

YOGA (land):

  • Feel free to wear spandex or any comfortable workout attire that allows you to move freely during your yoga practice.

ANTIGRAVITY (air):

  • Attire for Antigravity classes is similar to yoga. Please wear comfortable workout attire, and make sure your shirt has sleeves and your pants cover the knees.
  • No tanks are allowed for sanitary training & safety reasons during Antigravity sessions.
  • Additionally, we kindly ask that you refrain from wearing jewelry or socks during Antigravity classes to avoid any potential snagging or slippage during takeoff and landing.

THERAPEUTICS (acupuncuture, massage, sauna, EESystem, TUNE bed, etc):

  • For acupuncture and massage sessions, wear comfortable clothing that you will feel good to put back on after your treatment.
  • In the infrared sauna, the light can penetrate through clothing, so wearing your yoga gear is effective. However, the session is fully private and sanitized between each use, so feel free to undress to your level of comfort.
  • In the TUNE bed, vibrations penetrate through your clothing, so simply dress comfortably.
  • Both the EESystem and BioMat sessions are group sessions. We recommend wearing comfortable clothing and dressing in layers, as some people tend to cool down as they relax.

Remember, the most important thing is for you to feel at ease and ready to fully enjoy your experience. Please dress according to your comfort level, and if you have any questions or need further guidance, our staff is here to assist you. 

WHEN Should I Get There?

We always recommend arriving early to settle in and make the most of your time at our studio! The arrival times may vary depending on your situation:

NEW CLIENTS:

  • If you are new to our studio, please arrive a MINIMUM of 15 minutes prior to your first visit. This will allow you to get signed up and become an official part of our fabulous community!
  • New clients must fill out our New Client Intake and complete payment BEFORE entering the studio rooms. You can conveniently do this online before your visit or on an iPad at the reception area for your convenience.
  • For minors UNDER 18 years old, a parent or legal guardian must fill out the waiver on their behalf. Please note that an e-mail, phone call, or another adult who is not a parent or legal guardian signing the waiver does not suffice.
  • If you have booked a massage or acupuncture treatment, you must log in to our patient portal and fill out the required health histories and insurance forms, in addition to the New Client Intake, before your treatment.

MEMBERS:

  • For our valued members, classes start as scheduled, so please arrive early to get settled in.
  • If there is no one at the front desk when class begins, teachers will lock the door for security reasons. If you anticipate being a few minutes late, we recommend calling the studio to inform the instructor, who may be able to keep the door open for a few extra minutes. However, we cannot guarantee that we will be able to accommodate late arrivals, so it’s essential to make it a priority to arrive on time.

FOR PRIVATE SESSIONS:

  • For private sessions such as acupuncture, massage, EESystem, saunas, and other individual appointments, it’s crucial to arrive on time as they are booked to start at their scheduled time.
  • Late arrivals may result in a shorter session time, so arriving early will allow you to settle in and make the most of your blissful experience.

By arriving early, you can fully immerse yourself in our welcoming environment and make the most of your time with us. If you have any questions or need further assistance, our staff is here to help you. We can’t wait to have you at our studio!

WHY Emerge?

Q&A: Why Emerge?

Emerge stands out as a unique and comprehensive destination for holistic healthcare. Here are some reasons why our studio is the perfect choice for your well-being:

  • Holistic Healthcare Access: Our facility offers the most comprehensive access to holistic healthcare services. From our state-of-the-art studios to private treatment rooms and even our scalar energy vortex, we are committed to providing a wide range of holistic options to support your overall well-being.
  • A One-Stop-Holistic-Shop: At Emerge, we take pride in being a one-stop-holistic-shop, catering to many of your health needs under one roof. Whether you’re seeking group classes, private sessions, sweating therapies, or vibroacoustic TUNE bed sessions, we have something for everyone.
  • Target Every Aspect of Health: Our offerings encompass a diverse array of activities and treatments, allowing you to target every aspect of your health: mind, body, and soul. Whether you’re looking to improve physical fitness, reduce stress, promote relaxation, or enhance your overall vitality, we’ve got you covered.
  • Group Classes & Private Sessions: We offer both group classes and private sessions to cater to individual preferences and requirements. Our group classes create an inclusive and dynamic atmosphere, while private sessions provide personalized attention to meet your specific goals and desires.
  • Discover Our Cutting-Edge Biohacking Technology: Our studio is proud to offer a range of sweating therapies, providing unique and effective ways to relax, detoxify, and rejuvenate your body and mind. Experience the power of our infrared sauna, along with other innovative tools like the EESystem, red light therapy, and terahertz therapies, all designed to optimize your well-being. Additionally, immerse yourself in the therapeutic benefits of our vibroacoustic TUNE bed, a form of sound therapy that harmonizes mind and body through soothing vibrations.
  • Mind, Body & Soul Focus: At Emerge, we recognize the interconnectedness of mind, body, and soul. Our services and treatments are designed to harmonize these aspects of your being, fostering holistic health and balance.
  • Expert Staff & Supportive Community: Our knowledgeable staff is dedicated to providing the highest quality care and support. We are committed to creating a supportive community where you can feel welcomed, motivated, and inspired on your wellness journey.

    Join us at Emerge to experience the transformative power of holistic healthcare. Whether you’re just starting or seeking to deepen your wellness practices, we have the resources and guidance to help you thrive. Your well-being is our priority, and we can’t wait to be a part of your health and wellness journey!

    HOW Do I Reserve My Spot for a Class or Private?

    Seize the moment and sign up in advance to always guarantee your spot in group classes or a private session!

    Once you’re in our system, you can easily sign up and reserve your space in group classes through our website or mobile app. Please check out our complete schedule for class offerings! While drop-ins are welcome if space permits, many of our sessions tend to fill up in advance. That said, while it is not required, it is strongly recommended to pre-register for any group classes you wish to attend.

    DOWNLOAD OUR APP: For your convenience, we have our very own app that you can download it from either theAppleorGoogle Playstores.ᅠ With the app, you can easily schedule group classes and request appointments directly from your phone, making it quick and hassle-free!

    Group Yoga & Fitness Classes: To secure your reservation for group classes, advanced payment is required. We have a 6-hour cancellation window, allowing enough time to notify individuals on the wait-list if a spot becomes available. If you cancel outside of the 6-hour window, you will not be charged, and your payment will be returned to your account and applied to your next group class. However, failure to cancel within the 6-hour window will result in a charge for the class.

    Private Sessions: For private sessions such as acupuncture, massage, one-on-one sessions, EESystem, sauna, TUNE bed and more, appointments can be scheduled by contacting us directly. Walk-ins for private sessions are welcome if availability permits. Please note that a 24-hour courtesy is required to cancel or change all private appointments. If you need to reschedule within that window, please do so to avoid a cancellation fee for the reserved time slot.

    We aim to provide you with the best experience possible, and reserving your spot in advance ensures that we can accommodate you fully. If you have any questions or need assistance with the reservation process, feel free to reach out to our friendly staff. We look forward to seeing you in our group classes and private sessions, helping you on your journey to wellness and rejuvenation!

    QUICK LINKS

    Create your online account with our MindBody registration system:

    Download our app to conveniently sign into classes & services!

    Take Advantage of Our Intro Specials and
    Experience All Emerge Has to Offer!

    Studio Etiquette, Policies,
    & Procedures

    Create good karma by following these simple guidelines!

    Reservations: Can I Just Show Up?

    Pre-registration is required for all classes and private sessions.  While we will accommodate same-day bookings when available, many classes and appointments will fill up in advance, so we strongly recommended scheduling your classes and services in advance to guarantee a time slot.

    Advanced payment is required to reserve your space in group classes. For private sessions, a credit card on file is required to book your appointment, however, you will not. be charged before you arrive, and you will have the option for a different payment method upon arrival.

    We encourage you to visit our class schedule or download our app from either the Apple or Google Play stores so you can pay and pre-register for classes directly from your phone!

    Cancelation Policy
     (60While we understand that “things happen,” insufficient notice to cancel a session does not allow us to open that missed slot to another client.
    Please be aware of our cancellation windows: 
    • GROUP CLASSES: 6hrs
    • WORKSHOPS & THERAPEUTIC SERVICES: 24hrs
    • GROUP PRIVATES & EVENTS: 48hrs

    Late cancellations will be charged the following fees:

    • GROUP CLASSES: forfeit the class, $10 no-show fee for unlimited
    • EESYSTEM/BIOMAT: $30
    • SWEAT: $20
    • TUNE: $10
    • MASSAGE (60) /ACUPUNCTURE/FACIAL/ONE-ON-ONE [INCLUDING INSURANCE]: $50
    • MASSAGE (30): $30
    • MASSAGE (90): $80
    • GROUP PRIVATES/EVENTS: $100 [forfeit deposit]
    • PRIVATE SESSION WITH VANESSA OR JEN: $100

    NO-SHOWS WILL BE CHARGED FULL PRICE FOR THE MISSED SESSION.

    Return, Refund & Transfer Policy

    All Purchases Are Final

    • Non-Refundable: All purchases, whether for retail or services, are final and non-refundable.
    • Non-Transferable: Purchases cannot be transferred to another individual.
    • Session Expirations: All sessions have expiration dates. Please check these dates and make sure to use your sessions within the allotted time frame.
    • Medical Exceptions: In the event of a medical emergency, you may be eligible for an expiration extension or Emerge credit for unused sessions. A doctor’s note is required for this exception.
    Keep the Zen | Reception Etiquette

    At Emerge, we strive to create a serene and tranquil ambiance for all our clients, promoting relaxation and a sense of inner peace. To help us maintain this harmonious environment, we kindly ask for your cooperation with the following reception etiquette:

    Silence Your Cell Phones: Upon entering the studio, please silence your cell phones. To preserve the tranquil atmosphere inside our studio rooms, we do not permit phones except in cases of personal or family emergencies. If such an emergency arises, please speak with the instructor first and ensure your phone is on vibrate. If you need to answer a call or respond to a text, we kindly request that you leave the room to avoid disrupting your fellow practitioners.

    Embrace Silence in the Hallways by Our Studios: To respect the serenity of our studios and ensure a peaceful atmosphere for classes and therapeutic services, we encourage all clients to maintain silence in the hallways. During classes, savasana, or when others are enjoying treatments like the EESystem and TUNE bed sessions, silence becomes especially vital. If you wish to have conversations or connect with others, our main reception area is the perfect place to do so while preserving the Zen ambiance and avoiding disturbances to ongoing activities.

    Mindful Conversations in Therapeutic Reception: In the therapeutic reception area, the walls are thin, allowing sound to carry into treatment rooms. To honor the privacy and peacefulness of other clients and patients, we kindly ask you to keep a low voice in the waiting area. When meeting with your therapists or practitioners, we encourage you to wait until you are in the treatment room to engage in discussions. By doing so, we can maintain a serene ambiance and ensure a peaceful experience for everyone.

    By adhering to these simple guidelines, you contribute to the overall tranquil atmosphere of our studio, enhancing the wellness journey for both yourself and others. We sincerely appreciate your cooperation, and together, let’s keep the Zen alive at Emerge. Thank you for being a part of our holistic wellness community!

    General FAQ and their answers

    I am NEW To Yoga, Not Too Flexible or Super Zen! Will I Be Okay in the Group Classes? Where Should I Begin?!

    Absolutely, Get Ready to Transform Your Wellness Journey at Emerge!

    Welcoming All Levels

    • Our Open Level classes welcome everyone, from beginners to experienced yogis. Classes like “Move + Meditate,” “Sunrise Salutations,” “AG Aerial Yoga,” “Jazz Dance Fitness,” and “Ballet Barre Fusion” are designed to be accessible while offering advanced options.

    Movement as Medicine

    • We firmly believe that movement serves as transformative medicine for everyone. At Emerge, you’ll find a range of classes aimed to improve your holistic health.

    Specialized Classes

    • Gentle & Therapeutic: If you’re seeking a slower pace or are recovering from an injury, we offer classes like “Release & Restore,” “Slow Flow & Sound Bath,” and “AG Deep Release,” which features a low hammock for therapeutic release.
    • Cardio-Focused: If a high-energy tempo is more your style, consider our “Rockin’ Vinyasa” and “AG Flying Fitness” classes.

    Introductory Offer

    • New to Emerge? Take advantage of our Introductory Offer: Enjoy 2 weeks of unlimited classes for only $59. This is a perfect opportunity to try out all our classes and discover what feels right for your body and fits your schedule.

    Elevate Your Fitness Game

    • As Long Island’s first AntiGravity studio, we offer zero-compression inversions that come with numerous health benefits.

    Your Safety Is Our Priority

    • Regardless of the class you choose, our highly trained instructors are committed to ensuring you’re well taken care of.

    For a more comprehensive understanding of each class, please check our full class descriptions. Don’t hesitate to contact us with any questions. Our mission is to meet you where you are and provide a welcoming, open, and light-hearted space for your wellness journey.

    I'm Pregnant (or Just Had a Baby). What Class is Right for Me?

    Your Wellness Journey Can Continue Through Pregnancy and Beyond!

    Inclusive and Adaptive

    • At Emerge, most of our classes are “Open Level,” allowing instructors to guide you through poses from their basic form while offering more challenging options. We encourage you to go at your own pace and modify as necessary.

    Gentle & Therapeutic Classes

    • Bend into Bliss: This class combines slow flow vinyasa and restorative yoga, offering a nurturing space to renew and relax. It’s open to all levels, including individuals with injuries or those who are pre/post-natal.

    • Release & Restore: This class melds yin yoga with restorative postures, providing a sanctuary for deep tension release and renewal. Ideal for anyone, including pre/post-natal individuals, looking to release stress in both body and mind.

    • Slow Flow & Sound Bath: Experience the healing power of yin yoga, slow flow vinyasa, and restorative postures complemented by a relaxing sound bath. Open to all levels, including pre/post-natal students, this class aims to balance your inner and outer self.

    Follow Your Instincts (And Your Doctor’s Advice)

    • Pregnancy and postpartum experiences vary widely. Whether you’re taking it easy or are in a headstand until the day you give birth, it’s essential to consult your doctor.

    We’ve Got You Covered

    • Let your instructor know your condition when you first meet, and rest assured that you’re in capable hands. Our highly trained staff will ensure you have a safe and fulfilling experience.

    Still Curious?

    • Don’t hesitate to reach out with more questions. And congratulations on this exciting new chapter of your life!
    OK, I'm Hooked! What Package is Best Suited for Me? I'm Ready to Become a Member!

    Take Your Wellness Journey to the Next Level With Our Flexible Packages!

    Find Your Fit

    • During your New Student Special, keep track of how often you’re able to attend classes. This will help you decide which of our package options best aligns with your lifestyle and schedule.

    Tailored to Your Routine

    • For the Occasional Visitor: If you’re coming around once a week, our “4 Classes Per Month” package is your go-to choice.

    • Twice the Wellness: Our “8 Classes Per Month” package is ideal for those attending classes twice a week.

    • Commit to Transformation: If you’re joining us three times a week or more, the “Monthly Unlimited” package will offer you the most value.

    • No Strings Attached: If you prefer a more flexible approach without the commitment of a monthly charge, consider our “10 Class Pack” that doesn’t expire for a year and offers significant savings.

    Savings Galore

    • All our package options are designed to offer you savings compared to single class rates. The more you commit, the more you save!

    Membership Perks

    • Our Emerge Members enjoy additional benefits like 20% off on full-priced single therapeutic sessions and more. For a full breakdown, please visit our Membership & Pricing Page .

    Need More Guidance?

    • Still not sure which package is the right fit for you? Don’t hesitate to call our front desk. Our knowledgeable staff will guide you to the best option for your wellness journey.
    Can You Bill My Health Insurance for Any Classes or Therapeutic Sessions?

    Navigating Insurance at Emerge

    In-Network and Out-of-Network Options

    • NYSHIP: If you have NYSHIP insurance (commonly held by teachers, government/state workers, and law enforcement), you’re in luck! We are in-network for acupuncture services. For massage therapy, we are out-of-network and a prescription is required for coverage.

    • Out-of-Network Plans: For those with other insurance plans, such as UnitedHealthcare, BlueCross BlueShield, and Aetna, we are generally out-of-network. Your coverage for acupuncture will depend on your specific plan and whether you’ve met your deductible.

    Motor Vehicle Accidents and No-Fault Insurance

    • If you’ve been involved in a car accident and have No-Fault Insurance, it generally covers 1-3 45-minute sessions per week for massage therapy or acupuncture as part of your rehabilitation.

    Deductibles and Co-Pays

    • For all out-of-network plans, you may need to meet your deductible before insurance starts covering your sessions. This may mean you have an out-of-pocket or co-pay expense initially.

    Health Savings Account (HSA)

    • Some insurance plans offer a Health Savings Account that can be used for our group classes and other services. Just ask the front desk for an itemized receipt, which you can submit for possible reimbursement.

    Questions? We’re Here to Help!

    • Insurance can be complicated. If you have any further questions or need additional information, don’t hesitate to call our front desk. Our knowledgeable staff is here to guide you through the insurance maze.
    I Need Consistent Treatment for an Acute Injury or Chronic Pain. Are There Packages?

    Tailored Healing Intensives and Affordable Options Await You at Emerge

    Personalized Healing Intensives

    At Emerge, we understand that treating acute injuries and chronic pain often requires a multi-faceted, consistent approach. That’s why we specialize in non-opioid pain relief strategies. By integrating different therapeutic modalities, from acupuncture to massage and more, we’re committed to crafting a personalized healing intensive just for you.

    Discounted Packages

    To make this integrated, consistent approach more accessible, we offer discounted treatment packages for those who commit to intensive therapy sessions, usually three or more times per week. It’s our way of helping you achieve lasting relief.

    Community Acupuncture Clinics

    If you’re looking for a more budget-friendly option without compromising on quality, we also offer Community Acupuncture Clinics. Here, you can receive the same expert care in a group setting, making treatment more affordable.

    Therapeutic Session Bundles

    Maybe you’re not dealing with chronic pain, but simply want some consistent self-care? We’ve got you covered with our discounted 10-packs for a range of services, including acupuncture, massage, one-on-one sessions, saunas, TUNE therapy, and EESystem sessions.

    Tailor-Made Packages for All

    Whether you’re coping with chronic issues or simply wish to indulge in a consistent self-care routine, we have packages to suit every need and budget. Let us help you Emerge into your best self.

    What is Your Policy on Health Freedom and Medical Privacy?

    At Emerge, your health freedom and medical privacy are not just buzzwords; they are fundamental principles that guide our approach to client care.

    Non-Discrimination and Openness

    We hold that discrimination or segregation based on personal health information (PHI) or medical choices is ethically unacceptable. Consequently, our classes and services are accessible to everyone, irrespective of their private medical history.

    Privacy and Responsibility

    While we won’t probe into your medical history unless it’s essential for a specific treatment, we do encourage you to make well-informed, responsible decisions based on your individual health needs.

    Respect for Personal Choices

    We acknowledge and respect that people have deeply held beliefs influencing their health choices. We value your right to make those choices without judgment.

    Mutual Respect for Privacy

    In the spirit of upholding this principle, we kindly request that you also respect the medical privacy of our staff. We ask that you refrain from inquiring about anyone’s personal health information during your time at Emerge.

    We appreciate your understanding and cooperation, and we’re excited to be part of your wellness journey!